The Right Expertise,
to solve real problems.

Anushka Fernando is an educator and learning designer who holds a Master’s in Education from Harvard University. Her specialization is in social-emotional learning, human flourishing and the creation of meaningful learning experiences. She brings a multidisciplinary perspective that combines research, learning design, creativity and a strong focus on the human experience.

Anushka has worked across education, international development, social impact and entrepreneurship in several countries.

Anushka is particularly interested in translating complex ideas into engaging, practical learning experiences that people can apply in their work and everyday lives.

She is also a co-host of Soul Cast, a platform exploring how women can take ideas about personal growth and wellbeing and turn them into meaningful everyday practice.

Alongside her work in learning and development, Anushka explores the relationship between food, art, beauty and wellbeing, and the role that creativity, shared experiences and everyday rituals can play in connection and flourishing.

Leah Ma is a specialist in Chinese language, culture and intercultural communication, with a strong understanding of both Chinese and Sri Lankan cultural contexts.

Her expertise extends beyond language education to cross-cultural business communication and China market engagement. With insights into Chinese culture, communication practices and consumer perspectives, she supports local companies seeking to engage with or expand into the Chinese market—helping them better understand their target audiences, communicate effectively with Chinese partners and clients, and develop culturally informed market approaches.

Leah currently teaches Chinese at a local university and previously worked as a university lecturer in Communication Studies in China. She also has professional experience in Australia and holds a bachelor’s degree from China and a master’s degree from the UK.

Having travelled to 24 countries, Leah brings an international and practical perspective to language education, intercultural communication, and China–Sri Lanka business and cultural engagement.

With over 35 years in ICT and telecommunications leadership, Sandra De Zoysa was the first Chief Customer Officer appointed in the APAC region. Sandra has been named among the world's leading CX voices, featured in the Top 9 CX Leaders to Follow in 2026: The Visionaries Putting Humans First in an AI World, and the Top 40 Future CX Leaders 2026. She is also a Fellow of the British Computer Society and Sri Lanka's only Certified Customer Experience Professional (CCXP).

Sandra is now the Principal Consultant and Founder at CEx Consulting, a boutique advisory practice specialising in unified experience management and digital transformation. Alongside her consulting work, Sandra serves in a number of board and advisory roles, contributing her expertise in customer experience, digital transformation, governance and strategic leadership. She serves as a Non-Independent/Non-Executive Director of HNB General Insurance, chairs the Women Directors Forum at SLID, and is a member of the CXPA Asia Regional Council.

She also serves on the Advisory Board of Business Agility Fellowship, supporting organisations in building agile and adaptive leadership capabilities. Academically, she holds an Executive MBA with Distinction from the University of West London, an MSc in Digital Transformation Leadership with First Class from London Metropolitan University, and an MSc in Human Resource Management from the University of Gloucestershire. She is a Certified Lean Six Sigma Black Belt, Agile Enterprise Coach and Scrum Master.

Umanda Jayasuriya is a Corporate Trainer and Image & Confidence Coach with extensive experience in grooming, professional presence and workplace etiquette. She works with organisations and professionals to help them present themselves with confidence, credibility and polish.

Having trained over 2,000 professionals across diverse industries, from non-executive staff to management-level employees, Umanda brings a practical and engaging approach to her programmes. Her experience includes working with leading organisations such as John Keells, Ceylon Tobacco Company, Maersk Shipping, DHL, Sheraton Colombo, Hemas Holdings, Noyon Lanka, Bank of Ceylon and HNB Assurance.

Her work goes beyond appearance. She focuses on helping individuals understand how grooming, body language, etiquette, communication and confidence come together to create a strong professional presence. Her sessions are designed to be practical, relevant and engaging, enabling participants to apply what they learn in their everyday professional lives.

Known for her approachable and motivating coaching style, Umanda connects easily with diverse audiences and creates learning experiences that encourage individuals to feel more confident in how they present and carry themselves.

She also works one-on-one with women professionals and leaders, helping them refine their executive image, confidence and personal presence.